Q: How do I purchase tickets in advance?
A: You may purchase tickets:
- Online 24 hours a day.
- At Gate #1 of McKenzie Arena between 10 AM and 5 PM, Monday - Friday. The box office follows the university's holiday schedule.
- By phone at 423-266-MOCS(6627) between 10 AM and 5 PM, Monday - Friday.
* Fine Arts Event tickets can be purchased at the Fine Arts Center box office on the coner of Vine Street and Palmetto Street. The box office hours are 10AM - 4PM, Monday - Friday. On event days the box office opens 1 hour prior to the event
Q: Where can I purchase tickets on game/event day?
A: Football - First Tennessee Pavillion located on the West side of Finley Stadium starting at Noon.
Basketball - Gate #1 ticket office located on the concourse level of McKenzie Arena.
Wrestling - Douglas Street entrance of Maclellan Gym (cash only).
Softball - Ticket office at the main entrance of Jim Frost Stadium.
McKenzie Arena Events - Gate #1 ticket office located on the concourse level of McKenzie Arena.
Fine Arts Events - The Fine Arts box office located on the corner of Vine Street and Palmetto Street opens 1 hour prior to the event.
Q: I just purchased tickets and selected "Will Call". How do I get my tickets?
A: All Will Call customers are required to show ID to pick up tickets
If picking up before game/event day:
All will call is processed at the main ticket office located at Gate #1 of McKenzie arena until game day.
If picking up on game/event day:
Football - The Will Call tent located to the right of the First Tennessee Pavillion ticket window.
Basketball - Gate #1 ticket office at McKenzie Arena.
Wrestling - Douglas Street entrance of Maclellan Gym
Softball - Ticket office at main entrance of Jim Frost Stadium
McKenzie Arena Events: Gate #1 of the McKenzie Arena
Fine Arts Events: Fine Arts box office located on the corner of Vine and Palmetto Street, will open 1 hour prior to the event to hanlde will call.
**We strongly suggest picking up tickets before game day to avoid lines
Q: Where is the Player Pass and Recruit Pass Gate?
A: You will be REQUIRED to show a valid photo ID and sign to receive your tickets. If you do not have a valid photo ID you will NOT be able to receive complimentary tickets.
If you are a potential student-athlete or a current student-athlete has left you tickets you will need to pick them up at the following location:
Football - Foundry Gate South - at the West side of the stadium (directly across from the First Tennessee Pavilion).
Basketball - All player pass and recruit tickets will be at Gate A. Gate A is on the street level underneath Gate 1.
Wrestling - All player pass and recruit tickets will be located at the main entrance of Maclellan Gym on Douglas Street.
Softball - All player pass and recruit tickets will be located at the main ticket boot at the main entrance of Jim Frost Stadium.
Q: Does an infant or young child need a ticket?
Athletics Events: Any child three (3) years of age or older needs a ticket. Under three (3) years of age will be admitted free of charge.
McKenzie Arena: Age requirement varies by show. Please contact the box office at 423-266-MOCS(6627) with any questions
Fine Arts Center: Age requirement varies by show. Please contact the box office at 423-425-4269 with any questions.
Q: What payment options does the ticket office accept?
A: The ticket office accept Cash, Visa or MasterCard. Checks are only accepted to puchase season tickets during the renewal process.
Q: Do current UTC students need to purchase tickets for athletics events?
A: No, UTC students are admitted free of charge to regular season home contests with a valid Mocs card. Please remember as a UTC student, all you need to do is show your valid student ID at the gate upon entry.
** NCAA playoff events hosted in UTC facilities are not covered under this policy.
Fine Arts Events Box Office Information:
Fine Arts Center Website: http://www.utc.edu/Administration/FineArtsCenter/tickets.php
Fine Arts Center Managers
Patten Series Manager: Bob Boyer
Box Office Manager: Sue Carroll
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