UPDATED: 9/2/20
 
In adhering to the Sun Belt Conference model allowing its members to play a full football schedule in 2020, App State is proceeding forward with an 11-game schedule that begins Sept. 12 and includes six home games to be played in Boone.
 
Although we will not have fans at our two September home games, we’re excited about the opportunity for our football team to play safely and compete for another championship this fall. We remain hopeful that we will be able to welcome fans to games later this fall.
 
Below are FAQs about game days at Kidd Brewer Stadium. This remains a fluid situation. Schedules and policies are subject to change, and we will communicate as proactively as possible.
 
Frequently Asked Questions

Q: With no fans at games in September, what are my options for tickets to those first two games?
 
A: Options for current season-ticket holders include donating the prorated amount to the Yosef Club’s Keep Climbing initiative (to provide student-athlete support), rolling over your account credit toward 2021 football season tickets or a prorated refund of tickets. The deadline for a decision on your tickets needs to be communicated to the Athletic Ticket Office by Sept. 15, 2020 by emailing athletictickets@appstate.edu.
 
Q: What will my contribution support if I choose to donate?
 
A: Student-athlete scholarships are funded by donating to the Yosef Club or the Keep Climbing initiative.
 
Q: Will I receive priority points for my contribution?
 
A: Yes, you will receive four priority points per ticket donated.
 
Q: Will I receive tickets and parking passes in the mail?
 
A: Due to the fluid nature of this process, tickets and parking will not be mailed this year. When fan attendance is allowed, there will be a central location on campus where those who are allocated tickets will be able to pick up their tickets and parking pass. Once capacity limits and seating assignments have been determined, the ticket office will notify those who are allocated tickets and parking of location, dates and times for pick up.
 
Q: Are tickets available for away games?
 
A: No away game tickets are available through App State's Ticket Office.
 
Q: Will single-game tickets be sold this year?
 
A: No
 
Q: If fans are allowed to attend future games and there is decreased capacity, how will season tickets be allocated?
 
A: Future attendance plans will be based on guidance from state officials and university leadership. When or if fans are permitted to games, we anticipate a significant reduction from full capacity. We will prioritize App State students, season-ticket holders and family members of football student-athletes. Season-ticket holders will likely not be in their regular seats dependent upon how stadium seating has to be spaced for social distancing.
 
Our process will be determined by capacity limits. Seating will be assigned based on donor giving rank. We will provide updates on appstatesports.com as we have more information. Our goal is to accommodate as many people as possible within the guidelines outlined by state and local officials.
 
Q: Will tailgating be allowed in September or at any other point this season?

A: Tailgating policies are under review and will be communicated soon.

Q:  Will I have to wear a face covering at sporting events this year?

A: Everyone on App State’s campus is required to wear a face covering while on campus, in accordance with the latest university practices and policies.
 
Q: What safety precautions are being taken to make sure I'm safe in the stadium this fall?

A: App State Athletics will follow recommendations outlined by university leadership and the Sun Belt Conference, as well as state and local government officials. We will provide updates as more information becomes available.
 
As always, safety is our biggest priority. Our staff has worked hard to develop plans that include physical distancing, sanitation and other new safety measures, and we look forward to providing a safe and enjoyable experience for everyone who attends games this fall.
 
Q: How will in-venue concessions change due to physical distancing measures?

A: Once fan attendance is allowed, concessions will be implementing many additional safety measures for the upcoming season. These include, but are not limited to, physical distancing in the concession lines, cashless transactions and a new flow pattern for patrons. Additional information, as well as a full game day fan guide, will be released closer to each game week.
 
Q: Why is my Yosef Club donation important?

A: The generosity of the Yosef Club faithful provides our 400-plus student-athletes with opportunities, experiences and a world-class education. This includes scholarships, facilities, academic support, sports medicine services, nutrition, health and wellness staff and numerous other services.
 
Some of you have asked how you can help. Thank you! We recently announced our new Keep Climbing fundraising initiative to help us sustain our operations and support our student-athletes that proudly wear the Black and Gold.
 
You also do not have to be a season-ticket holder to be a member of the Yosef Club, and every contribution we receive is incredibly helpful, no matter the amount.
 
To contact the Yosef Club, email yosefclub@appstate.edu or call 828-262-3108.

Q: What's the phone number and hours of operation for the Athletic Ticket Office?

A: (828) 262-2079

Monday-Friday (9 a.m. to 4 p.m.)

Advancing Tickets (How To Guide)

Q. How can I forward tickets online to games I cannot attend?

A: Our ticket advance option allows you to forward an electronic copy of your tickets to another patron. To forward your tickets, login to your online ticket account and select "ticket advance" on the home page. After clicking ticket advance you will select which game and seats you would like to forward. You only need a name and email address to forward tickets. Once tickets are forwarded the recipient will receive an email with the tickets in a PDF attachment. They will need to print out the tickets and bring them to the gate for entry.


Season Tickets/Single Game Tickets


Q: Football Season ticket sales?

A:         Football Season ticket renewals are online in early January under your YOSEF account.  Season ticket holders, from the previous season, will receive a renewal in the mail early February and have the right of first refusal to their seats as long as they meet the minimum Yosef donation level for the seat location. The renewal deadline is typically during the later part of April. Note: New season ticket holder seating assignments typically begin the middle part of May. Once seating assignments are complete, the season ticket holder will get a confirmation email specifying ticket assignment. For any questions, please contact the athletic ticket office, 828-262-2079 (press 0 to speak to a ticket office representative). 


Q: Single game ticket sales?

2019 single game football tickets may be purchased online, visit or call our Athletic Ticket office at 828-262-2079.

 
Q: Who requires a ticket?

Ages 3 and older need a ticket for entry into Kidd Brewer Stadium. Ages 3-12 qualify for a youth ticket price. Ages 13 and older require an Adult priced ticket.

Q: When are season tickets sent out?

Season tickets are shipped via UPS in August.  

Q: When are single game tickets sent out?

Single game tickets are mailed out at the time of purchase.

 
Q: Do I need to be a Yosef Club Member to purchase season tickets?

YOSEF membership is required for all sections excluding Sections 108, 217 and 218 on the East side of stadium. A Kidd Brewer Stadium Layout map can be viewed on our website. Click Here for additional information on the Yosef Club and the benefits to you and the student athlete.


Q: Where is the handicapped seating?

We have handicapped seating and wheelchair accessible spaces available on both the West and East sides of Kidd Brewer Stadium. These seats are designated as HC online in the section seating charts.  On the West side of the stadium, these seats are located on the concourse level in front of the reserved sections and behind the App State student seating areas. These seats have been ADA approved and provide an unblocked view of the field. On the East side of the stadium, the handicapped seats are located on the Upper East deck in front of the reserved seats providing a great unobstructed view of the field. Access is from ADA approved ramps on either end of the Upper East side seating area.


Q: Currently enrolled Appalachian State Student tickets:

 As an App State student, your ticket to the football game is pre-loaded onto your AppCard ID card. You have one entry for each game. You must have your ID with you and enter at the designated student gates. Distance learning students are not eligible for complimentary admission.


Q: Student Guest tickets:

As an App State currently enrolled student, you may purchase up to two additional guest tickets for each football game, based on availability. These tickets do not go on sale until the Sunday prior to the game online at appstatesports.com/tickets.

Q: I purchased my tickets online but don't know how to print my tickets.  How do access my account to print them?

The "Print At Home" delivery method is the default for online purchases for Home events. (You cannot print tickets for an away game)  As long you didn't change this to US Mail or Will Call, you will be able to print them.

Follow these instructions to print your tickets.  Log in to your account.  You may use this LINK to get to the login page. Enter your login and password in the appropriate boxes.  Once you are logged in to your account that you purchased the event tickets under, locate the tab that reads "ASU Athletic Tickets".  This tab has a drop down menu.  Select "My Purchase History" from this drop down menu. All of the tickets you have purchased for the season should be listed here.  Locate the event tickets you would like to print.  Scroll to and select the magnifying glass next to the invoice number (starts with 21500-).  There should be a link to print your tickets that reads: "PRINT YOUR TICKETS BY CLICKING HERE".  If you have trouble, contact the Athletic Ticket Office at 828-262-2079.

Q: Do you offer refunds or exchanges?
Ticket sales directly through App State's Athletic Ticket Office are final. No refunds or exchanges. Those who purchased tickets through a third-party ticketing site need to contact that provider for answers regarding their ticket policies.

Football Game Day

Q: When do the gates open?

Gates open 2 hours prior to kickoff.

Q: What does Miller Hill Grass mean?

In the south endzone, there is a gently sloping hill that provides a unique vantage point of the field. There are no actual seats and it is a general admission, first-come, first-served seating. Outside chairs are not allowed to be brought into Kidd Brewer Stadium for seating, but a blanket or towel is permissible.

Q: Are NCHSAA coaches passes honored?

NCHSAA coaches must sign up for tickets via e-mail at warelg@appstate.edu.  Please email by noon the day prior to the game. We will honor the coaches passes (two tickets max) for all games and tickets are subject to availability. Once we reach the total ticket number, no additional tickets will be issued. Tickets may be picked up at public will call on gameday (open three hours prior to kickoff). NCHSAA coaches current pass must be presented along with driver's license.  

Note: We  do not accept any passes for any hosted championships. We only accept current NCHSAA coaches passes. We do not honor lifetime or associate passes or coaches passes from states outside of North Carolina.

Q: May I bring a cushion or stadium seat in?

Cushions and stadium seats that temporarily attach to the aluminum bleachers are allowed.  All reserved sections (with the exception of 108, 109, 113, 217, and 218) have a back to the seat. Any item brought to the gate is subject to search. 

Q. What bags may I bring into Kidd Brewer Stadium (football)?

Appalachian State University Athletics has implemented a clear bag policy for all ticketed events in Kidd Brewer Stadium. The University regularly reviews policies and procedures to improve fan and student-athlete safety. The implementation of the clear bag policy is intended to enhance patron safety and expedite entry into Kidd Brewer Stadium by reducing the time required searching bags at stadium gates. This policy also aligns with other clear bag policies from NCAA FBS institutions and the National Football League. https://appstatesports.com/news/2017/5/30/app-state-athletics-institutes-clear-bag-policy.aspx?path=general

Appalachian State University athletics encourages all fans to adhere to the new clear bag policy and leave unauthorized items at home or in their cars.

Approved bags will include:

  • Bags that are clear plastic and do not exceed 12" x 6" x 12" (bags will be available for purchase at the Appalachian State University Bookstore by early August or at designated locations outside of Kidd Brewer Stadium).
  • Small clutch purses (with or without straps) that are no larger than 4.5" x 6.5". 
  • One gallon clear plastic freezer bags.
  • Individual seat cushion that does not include arms or pockets.
  • Credentialed media and personnel will continue to enter the designated stadium checkpoints where they will be subject to screening and bag inspections.
  • Exceptions will be made for medically-necessary items after proper inspection at Kidd Brewer Stadium entrances.  

Bags that are no longer approved will include:

  • Diaper bags
  • Backpacks
  • Binocular cases
  • Camera cases
  • Tinted or printed pattern plastic bags
  • Fanny packs
  • Cinch bags
  • Oversized tote bags and mesh bags
  • Purses exceeding 4.5" x 6.5"



Q: Where is handicapped parking?

With an appropriate Handicapped parking hang tag in your car, you may access the lot on Hill Street.  A shuttle provides transportation to and from the Shelco East Gate only! There is not a West Side drop off or pick up. The shuttle runs throughout the game and after the game, returning to the lot behind the Holmes Convocation Center.

Q: If I'm not a Yosef Club member with Season Tickets, where do I park?

Parking is limited on game day. Most spaces on campus are numbered and reserved for Yosef Club members with football season tickets. Other areas are gated and/or guarded and require a special access pass. The easiest way around town is through the Appalcart bus system. It is not a dedicated game day shuttle but most routes run by campus and have convenient drop off points.  Many of the hotels in town have pick up and drop off points nearby. Click HERE for additional information about the Appalcart routes.

Q: May I bring in any food or beverage?

No outside food or beverage is allowed into Kidd Brewer Stadium. Concessions are available on both the West and East sides of the stadium. We are aware that occasionally our vendors will distribute food and drink outside the stadium. Those items need to be consumed or stored in your vehicle prior to entering the gates. Alcoholic beverages of any kind are not allowed and any alcoholic beverage found may be confiscated and entry into the stadium may be denied. If a person is found to have an alcoholic beverage inside the gates, the beverage will be confiscated and the person may be removed from the stadium.

Q: What are the things that I cannot bring with me?  

Firearms, weapons, or explosives of any kind are prohibited. Artificial noisemakers, umbrellas, outside food or beverage, coolers or ice chests are prohibited. Drinking intoxicants, smoking and/or abusive behavior are prohibited and will result in removal without refund. Appalachian State University Athletics reserves the right to limit large bags or similar items. Ticket holder consents to reasonable search of all items being brought into facility.

Q: Are tickets available on game day?

Any available reserved seats or Miller Hill grass tickets will be available at the Athletic Ticket Plaza beginning 4 hours prior to kickoff.

Q: Will Call Locations?

Priority pickup is located at the Holmes Convocation Center; downstairs SW ticket window from 9 a.m.- 3 p.m.

The will call windows distribute tickets designated for game day pick up. If you purchased tickets through the athletic ticket office and need to pick up your tickets on the day of the game, your tickets will be located at one designated Will Call windows at the Athletic Ticket Plaza. A Photo ID is required for pick up.  The Athletic Ticket Plaza is located in front of the "Welcome to The Rock" area just to the right of the East Gate.

If you are the parent or guest of an App State football player and are on the list for a game day ticket, you will pick up your ticket at the Player Will Call booth located at the West gate. A Photo ID is required and only the person listed may pick up the ticket. You must immediately enter the stadium after receiving the ticket. This window open 2 hours prior to kickoff. 

If you purchased your ticket from the visiting team ticket office or are the parent/guest of a player on the visiting team, you will pick up your ticket(s) at the East gate beginning 2 hours minutes prior to game.  Please understand that typically a representative from your University staffs this table.  Depending on their transportation, they may arrive at the stadium after we have opened the gates.  

Q: I lost something at the game. Where is the lost and found? 

If you realize you lost something inside the stadium and you are still at the stadium, items are typically turned in at the First Aid room a few yards up the hill inside the West gate. After the stadium is closed, any items turned in are taken to Appalachian State Police. Call (828) 262-2150 to check if your item was turned in.

 

Frequently Asked Questions - Basketball

Q: Where do I buy tickets on gameday?

For men's basketball games and doubleheaders, we open the Northwest and Southwest Box Office locations one hour prior to tip-off. For women's basketball games, we only open the Southwest Box Office location. We begin selling one hour prior to tip-off.

Q: Who needs a ticket?

Anybody 3 and older needs a ticket for entry into the Holmes Convocation Center. Ages 3-12 qualifies for a youth ticket price. Ages 13 and older require an Adult priced ticket.


Q: Will Call location?

If you are the parent or guest of an App State basketball player and are on the list for a game day ticket, you will pick up your ticket inside the upper, Southwest entrance at the Will Call Table.  A Photo ID is required and only the person listed may pick up the ticket. You must immediately enter after receiving the ticket. This Will Call opens 1 hour prior to tipoff. 

The public will call window is also located inside the upper, Southwest entrance at the Will Call Table.  Will Call opens 1 hour prior to tipoff.  A Photo ID is required for tickets.


Q: Where can I park?

Yosef Club members ($1,000 and above giving level) who are also Season Ticket Holders may park in the Holmes Convocation Center lot with a special parking pass. Single game ticket buyers may park in the Rivers Street parking deck, just a short walk away from the HCC. Parking is also available in the Hill Street lot above the HCC. Please call the Appalachian State Parking & Traffic office at (828) 262-2878 to inquire about general pubic parking.

Q:  How much are tickets?

Men's basketball:  $15/adult and $10 for Youth (ages 3-12). 

Women's basketball:  $10 for adults and $5 for Youth (3-12).

Q: Reserved seating?

Seating is general admission for women's games and reserved seating for men's games.


Q: Is there handicapped seating available?

Yes, handicapped seating is available. Contact the athletic ticket office at (828) 262-2079 for specific game availability. The handicapped entrance is the upper, Southwest ramp entrance. 


Q: May I bring in any food or beverage?

No outside food or beverage is allowed into the Holmes Convocation Center. Concessions are available on the concourse level. We are aware that occasionally our vendors will distribute food and drink outside the stadium. Those items need to be consumed or stored in your vehicle prior to entering the gates. Alcoholic beverages of any kind are not allowed and any alcoholic beverage found will be confiscated and entry to that person may be denied. If a person is found to have an alcoholic beverage inside the gates, the beverage will be confiscated and the person will be removed from the arena.

Q: I lost something at the game. Where is the lost and found?

A: If you realize you lost something inside the arena, contact the Holmes Convocation Center at (828) 262-7890.

Q: What are the things that I cannot bring with me?

Firearms, weapons, or explosives of any kind are prohibited. Artificial noisemakers, umbrellas, outside food or beverage, coolers or ice chests are prohibited. Drinking intoxicants, smoking and/or abusive behavior are prohibited and will result in removal without refund. Appalachian State University Athletics reserves the right to limit large bags or similar items. Ticket holder consents to reasonable search of all items being brought into facility.

 Frequently Asked Questions - Wrestling

Q: Who needs a ticket?

Anyone 3 and older needs a ticket for entry. Ages 3-12 qualifies for a youth ticket price. Ages 13 and older require an adult priced ticket.

Q: Where is player will call located?

Player will call is located on the lower level of Varsity Gym at the entrance off of Rivers Street, across from the Rivers Street Parking Deck