The Athletic Ticket Office is located in the West Box Office of Bowers Stadium. The Athletic Ticket Office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Call or text the Athletic Ticket Office by phone at (936) 294-1729 or email at firstname.lastname@example.org. Game day prices may vary from online sales leading up to the game. It's recommended to purchase tickets in advance.
Purchasing Tickets via Credit Card
Tickets may be purchased by credit card in a variety of convenient ways:
- Using the Ticket Central portal of GoBearkats.com
- In person at the Athletic Ticket Office
- Over the phone by calling or texting 936.294.1729
- Or at the gate prior to any athletic event.
All tickets purchased via credit card will be processed by Neulion/JumpTV (SHSU's ticketing software provider)...on your credit card statement your ticket purchase will show up "JumpTV SHSU Athletics."
Accepted Credit Card Payment Methods
Purchasing Tickets via Check
Tickets may be purchased by check ONLY at the Bearkat Ticket Office at Bowers Stadium during normal business hours. NO checks will be accepted on-site at any athletic event. Checks should be made out to "SHSU Athletics".
SHSU does not ticket for the following sports: Admission to these sports home events is available at no cost (based on availability)
- Women's Soccer
- Women's Bowling
- Track & Field
- Men's & Women's Golf
- Women's Tennis
Online Ticket Orders
In most cases online sales are cut off prior to an event (usually four hours prior to the start of the event). This does not necessarily mean tickets are sold out. Tickets are generally available at the ticket window even if online sales are not available. If you do not see a message that the event is sold out, come to the event venue to purchase tickets. Also, you can call 936-294-1729 to purchase tickets at any time during business hours, or before the event begins.
If tickets are ordered less than seven days before the event they automatically go to Will Call and will not be mailed. Will Call tickets may be picked-up at the event venue prior to the game. Please contact the SHSU Ticket Office with any questions.
Away Game Ticket Information
Tickets for all sports away games can be purchased through the opponent's ticket office.
Refunds, Exchanges or Cancellations
All sales are final. There are no refunds, exchanges or cancellations on tickets ordered through the SHSU Athletic Ticket Office. Refunds will not be issued due to a time or date change, but the ticket will remain valid for the game if it is made up at a later time. If a game is postponed due to inclement weather, patrons' tickets will be honored at the newly scheduled date or time. In the event a regulation game defined by the NCAA is not played due to weather, Act of God, or any other reason, then the ticket will NOT be subject to any refund but will constitute a rain check that can be either (1) used for admission to the rescheduled game, if any, or (2) exchanged for a ticket of equal or lesser value for any regularly scheduled Sam Houston Men's Basketball home game with in the same season.
Replacement Ticket Policy
Please handle your tickets with care. The Athletic Ticket Office will charge full price plus a non-refundable processing charge for all replacement tickets issued. This includes tickets that are lost, stolen or left at home. If the original tickets are returned to the Athletic Ticket Office within 5 days of the event, a refund will be made for the full price of the tickets. This service is available to season ticket holders and single-game mail orders, telephone and on-line buyers of record. Washed tickets will be replaced without charge if remaining portions can be recognized and the location can be identified.
Sam Houston State Athletics has accessible seating availability at all sporting events. Contact the Athletic Ticket Office at 936-294-1729 to purchase accessible seating. Accessible seating is not available for purchase online.
Greek Letters are allowed inside venues for Bearkat Athletic events. Greek Letters must be brought into the stadium before gates open to the public. Greek Letters must stay up until the end of the game and may not be taken out during the game. There will be a designated spot at each venue for letters to be placed. Greek letters are not allowed in the general seating areas at any venue.
Reselling of Tickets
Sam Houston Athletics does not help resale tickets. It is prohibited to resell tickets on University property at all athletic events.